Terms and Conditions
Welcome to Starke Movers! By accessing or using our website, booking our services, or interacting with us in any way, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify these Terms and Conditions at any time, and any changes will be posted on this page with an updated effective date.
2. Services Provided
Starke Movers offers the following services:
- Local Moving: Moving services within the local area.
- Long-Distance Moving: Moving services across states or cities.
- Commercial Moving: Business and office relocation services.
- Residential Moving: Relocation services for homes and apartments.
- Storage Services: Temporary storage solutions for your belongings.
- Same-Day Moving: Urgent moving services for last-minute requests.
3. Booking and Payments
- Booking: To book our services, you must provide accurate information about the move, including the date, location, and items to be moved.
- Payment: Payment is required in full before or on the day of the move unless otherwise agreed upon. We accept credit cards, debit cards, and other forms of payment as indicated on our website.
- Cancellation & Refunds: If you wish to cancel or reschedule a booking, please inform us at least 24 hours before the scheduled move. Cancellations made less than 24 hours in advance may incur a cancellation fee.
4. Responsibilities of the Customer
- Accurate Information: You agree to provide complete and accurate details about your move, including the size and nature of items to be moved, any special requirements, and the correct address.
- Packing: While we offer packing services, you are responsible for ensuring that items requiring special handling (such as fragile or valuable items) are properly packed and identified.
- Access & Preparation: You must ensure that the pick-up and delivery locations are accessible and that the premises are ready for moving. Starke Movers is not responsible for delays caused by inaccessible locations or unprepared premises.
5. Limitations of Liability
- Damaged Items: We take great care to protect your items, but Starke Movers is not responsible for damage to items that are improperly packed by the customer or items that are inherently fragile or difficult to move (e.g., artwork, antiques).
- Delays: We are not liable for any delays caused by circumstances beyond our control, including, but not limited to, weather conditions, traffic, or unforeseen events.
- Force Majeure: Starke Movers will not be held liable for any failure or delay in performing services due to acts of God, war, labor strikes, transportation delays, or other circumstances beyond our control.
6. Insurance
- Basic Coverage: Starke Movers provides basic coverage for your items during transport. This coverage does not apply to high-value or fragile items unless additional insurance is purchased.
- Additional Insurance: If you wish to purchase additional insurance for your belongings, you must request this at the time of booking. You are responsible for ensuring that your items are covered adequately.
7. Confidentiality and Privacy
We are committed to protecting your privacy. Any personal information we collect is used solely for the purpose of providing moving services and will be handled in accordance with our Privacy Policy.
8. Prohibited Items
Starke Movers will not transport hazardous materials or illegal items, including but not limited to:
- Flammable materials (gasoline, paint, etc.)
- Explosives
- Toxic or harmful chemicals
- Weapons, firearms, and ammunition
- Plants or perishable goods
9. Dispute Resolution
Any disputes arising from these Terms and Conditions or our services will be resolved through binding arbitration in the state of Florida. By agreeing to these Terms and Conditions, you waive your right to file a lawsuit in court.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Florida. Any disputes or claims will be subject to the exclusive jurisdiction of the courts in Starke, FL.
11. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. All changes will be effective immediately upon posting on this page. It is your responsibility to review this page periodically for updates.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Starke Movers
815 S Walnut St, Starke, FL 32091
Email: info@starkemovers.com
Phone: +1 (904) 712-1866
Frequently Asked Questions
How far in advance should I book your services?
We recommend booking our moving services at least 2-4 weeks before your scheduled moving date to ensure availability and allow us to plan your move effectively.
Do you offer packing supplies?
Yes, we offer a wide range of high-quality packing materials, including boxes, bubble wrap, and packing tape, to ensure your belongings are securely packed and protected during the move.
Can I store my belongings with you temporarily?
Absolutely! We provide flexible and secure storage solutions for both short-term and long-term needs, ensuring that your belongings are kept safe and easily accessible until you’re ready for delivery.
Are there hidden fees?
No, we believe in transparent pricing. We provide an upfront and detailed estimate of your moving costs, with no hidden charges or surprise fees at the end of the move.
Do you handle fragile or valuable items?
Yes, our professional moving team is specially trained to handle fragile and valuable items with the utmost care and attention, ensuring they are packed and transported safely to your new location.
